Privacy Policy
Last updated: March 29, 2026 | Effective: March 29, 2026
1. Introduction
Logic Enterprises ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website logicenterprises.ca and use our services.
As a Canadian company headquartered in Portage La Prairie, Manitoba, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law for private-sector organizations.
2. Information We Collect
We collect information in the following categories:
Personal Information (Provided Directly)
- Full name, email address, phone number (via contact forms)
- Business name and project requirements
- Booking information for remote IT support sessions
- Payment information (processed securely via Stripe — we never store card numbers)
Automatically Collected Information
- IP address and browser type
- Pages visited, time spent, and referral source
- Device information (operating system, screen resolution)
- Cookies and similar tracking technologies (see Cookie Policy below)
3. How We Use Your Information
Under PIPEDA, we only use your personal information for reasonable purposes, including:
- Providing and managing our services (web design, IT support, digital marketing)
- Processing payments and sending invoices
- Communicating about your projects and support requests
- Improving our website and services through analytics
- Sending marketing communications (only with your explicit opt-in consent)
- Complying with legal obligations
4. Cookie Policy
We use the following categories of cookies:
| Category | Purpose | Required? |
|---|---|---|
| Essential | Site functionality, security, session management | Yes |
| Analytics | Understanding visitor behavior, improving services | Optional |
| Marketing | Delivering relevant advertisements and offers | Optional |
You can manage your cookie preferences at any time by clearing your browser cookies. Non-essential cookies are only placed with your explicit consent.
5. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption: All data in transit is protected with TLS/SSL encryption
- Secure Payments: Payment processing is handled by PCI DSS Level 1 compliant processors (Stripe)
- Access Controls: Internal access to personal data is restricted to authorized personnel only
- Database Security: Client data is stored on secured, encrypted database systems (Supabase with Row Level Security)
- Regular Audits: We regularly review our data handling practices for compliance
6. Your Rights Under PIPEDA
Under PIPEDA, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete personal information.
Right to Withdraw Consent
Withdraw your consent for data processing at any time.
Right to Complain
File a complaint with the Office of the Privacy Commissioner of Canada.
7. Third-Party Services
We use the following third-party services that may process your data:
- Stripe: Payment processing (PCI DSS compliant)
- Supabase: Database and authentication services
- Vercel: Website hosting and performance analytics
- Zoho CRM: Customer relationship management
Each of these services maintains their own privacy policies and data protection standards. We ensure all third-party processors comply with applicable privacy laws.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking and invoice records are retained for a minimum of 7 years as required by CRA tax regulations. You may request deletion of non-essential data at any time.
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have a privacy-related complaint, please contact our Privacy Officer:
Logic Enterprises — Privacy Officer
📍 130 River Road, Portage La Prairie, Manitoba, Canada
You may also file a complaint with the Office of the Privacy Commissioner of Canada.